New Hires and Associates with Life Events

Open enrollment is the one time every year where you can enroll and/or make changes to your benefits. However, as a new hire or associate experiencing a qualifying life event between October 10 and December 31, 2019 you may need to enroll for both 2019 AND 2020 benefits.

Read the information below so you understand how to enroll.

New Hires
Welcome to Capital One (or welcome back)! Here’s what you need to do to enroll in your benefits:

IF YOU'VE ALREADY ENROLLED IN 2019 BENEFITS:
  • Leam about your 2020 benefits.
  • Enroll for 2020 benefits during the enrollment period of October 10-31, 2019. Note: You only need to enroll for 2020 benefits if you want to re-enroll for the Flexible Spending Accounts or Vacation/Paid Time-Off Buy-up (PTO) OR make changes to your 2020 choices.
IF YOU WERE HIRED ON/AFTER OCTOBER 10, 2019 OR IF YOU HAVEN'T ENROLLED IN YOUR 2019 BENEFITS YET:
  • Learn about your 2019 benefits and 2020 benefits.
  • Enroll In your 2019 benefits within 31 days of hire on the Capital One online enrollment system. When you're done, you'll see a reminder that you need to go back to the Home page and enroll in your 2020 benefits. Note: You only need to enroll for 2020 benefits if you want to re-enroll for the Flexible Spending Accounts or Vacation/Paid Time-Off Buy-up (PTO) OR make changes to your 2020 choices.
PART-TIME ASSOCIATES (20+ STANDARD HOURS)
  • Learn about your 2019 benefits and 2020 benefits.
  • Enroll In your 2019 and 2020 benefits (starting October 10) within 31 days of hire on the Capital One online enrollment system. Your elections will take effect 90 days from your date of hire.

Associates with Life Events
If you experience a qualifiying life event (QLE) which is a qualifying change in your family or employment status such as marriage, birth of a child, adoption, change in hours and more, you may adjust specific parts of your benefits coverage. Here's what you need to do to enroll.

QLE'S OCCURING FROM OCTOBER 10-31, 2019
  • Any benefit changes you make for you or your family due to a QLE from October 10-31, 2019 for 2019 benefits WILL NOT carry over into 2020.
  • To make the same changes for 2020, you will need to enroll on the Capital One online enrollment system by October 31, 2019. Note: Once you complete your 2019 QLE enrollment, you'll see a reminder that you need to go back to the Home page and enroll in your 2020 benefits.

QLE'S OCCURING ON OR AFTER NOVEMBER 1, 2019
  • You will need to make changes to both your 2019 AND 2020 benefits on the Capital One online enrollment system.
  • Once you complete your 2019 QLE enrollment, you'll see a reminder that you need to go back to the Home page and enroll in your 2020 benefits.
  • Remember you must make your benefit changes within 31 days of the event (60 days after birth, adoption of a child or loss or gain of eligibility or a state/federal insurance program such as Medicaid or the Children’s Health Insurance Program (CHIP)).