As a Capital One associate, you can enroll in most benefits as a new hire or during our annual Benefits Open Enrollment window.

Outside of this time period, you can only change certain benefits throughout the year if you experience a qualifying life event (QLE)—a specific change in your family or employment status.

Based on IRS rules, you can generally make changes to your benefits during the year only if you have a qualifying change in your family or employment status. This includes events such as:

  • Marriage or divorce
  • Gaining or losing a domestic partner
  • Birth or adoption of a child
  • Death of your spouse or dependent
  • Your spouse ending or starting employment when that affects coverage eligibility
  • You or your spouse changing from full-time to part-time employment status or vice versa, when the change affects coverage eligibility
  • Change in health coverage by your spouse's employer
  • Loss of eligibility for your dependent because of exceeding the age eligibility requirements
  • Loss or gain of eligibility (for you or your eligible dependents) for another group health plan
  • Loss or gain of eligibility or a state/federal insurance program such as Medicaid or the Children's Health Insurance Program (CHIP)

View more details on associate initiated qualified life events.

Please note: Benefit changes must be consistent with the eligible life event. If you are already enrolled in a health plan, you will not be able to change plans during the year through a QLE.

How to make a change:

  • You will need to make changes to your benefits on the Benefits Application in Workday.
  • You must make your benefit changes within 31 days of the event (60 days after birth, adoption of a child or loss or gain of eligibility of a state/federal insurance program such as Medicaid or the Children's Health Insurance Program (CHIP)). If you don't, you must wait until the next Benefits Open Enrollment period to make updates.
  • The 31 days (60 days after birth, adoption of a child or loss or gain of eligibility of a state/federal insurance program such as Medicaid or the Children's Health Insurance Program (CHIP)) start on the effective date of the life event (i.e. the birth/adoption date of your dependent, the day non-Capital One coverage started/ended).
Enrollment checklist

This enrollment checklist offers great tips and things to think about if you are enrolling as an associate with a life event.